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What is an independent clinic?
Ownership - in its purest form
We're a fully independent clinic, owned and run solely by us: Tristan and Sarah Martin.
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You'll find us here on Companies House under London VetCare Ltd, the limited company we set up to run the clinic.
We're the only directors, and our clinic is 100% owned and funded through us.
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No investors, no distractions, just a clinic that's registered to where real veterinary care takes place.
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Many chains look - and even call themselves - independent, but are now owned either by investors who aren't themselves vets, or they're part of a large chain. The BBC recently dug a little deeper here
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​Our profits are proudly reinvested in our clinic, benefitting our clients and local community.
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At Battersea Square Vets we own it - we take responsibility, deliver excellence, and care deeply. Because when it comes to your pet's health, we're completely accountable. Every step of the way.
With us, it's truly personal
We'll advise you on what clinical approach is in your pet's best interests, and we don't award prizes for profits. ​​​
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Fair pricing, personalised decisions, independent care, all based locally in Battersea.​​
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Our focus is on caring for the pets we treat, and the happiness of our clients and team (we're also the people answering your WhatsApp messages)
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Our only Key Performance Indicator is the genuine difference we make to the lives of our patients and their pet-parents.
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Answerable to you, accountable to our profession
​You won't get lost in the system. If you ever have any questions about anything, talk directly with Tristan and Sarah by calling our clinic (or WhatsApp us). Our small size means we're never too busy to put you and your pet first.
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We're answerable to you, not shareholders.
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As a clinic owned and operated by vets, we’re fully and directly accountable to our professional regulator. Not just as individual vets, but for our whole clinic. That level of accountability isn’t always guaranteed elsewhere.
Independent Clinics
Are privately owned
We're not part of a larger group or franchise.
We're owned by individual vets or rather than a corporate group, and we offer a range of medical, surgical, and preventive care services for pets.
Offer personalised care
We offer personalised, contextualised care, and have built strong relationships with our clients and their pets.
Can make their own decisions
We're able to make decisions at the local-level - we have full control over medical protocols, pricing, and business operations.
Are part of the local community
We're community-orientated, integrating into the local community as we seek to build relationships and offer tailored services.